The problem
You've done the ride-alongs. You've listened to a few calls. But that's a handful of moments out of hundreds of conversations a month, and the ones you weren't there for are the ones costing you work.
The calls you never hear.
Your CSR either books it or loses it. What was actually said stays between them and the customer.
The estimates you weren't at.
Your tech quotes the work, walks out, and the version you get is his version.
The gaps you can't name.
Every rep is running their own playbook. You have no way to tell which parts are working.
You can't fix a problem you can't point to.
WHAT PORTER DOES
You've done the ride-alongs. You've listened to a few calls. But that's a handful of moments out of hundreds of conversations a month, and the ones you weren't there for are the ones costing you work.
Floodlight runs Porter with their own clients. Porter customers get access to Floodlight's coaching. It's one motion, not an upsell.
Brandon Reece
Floodlight Consulting
Chris Nordyke
Floodlight Consulting
Nick D'Urbano
Porter
Former operators
$100M+ in revenue generated
500+ restorers worked with
How it works
01
Start recording
Download the app, connect the phones. First conversation captured the same day.
02
See the gaps
Within two weeks you'll know which rep, which stage, and which objection is costing you jobs.
03
Close them with Floodlight
Their team builds the coaching around what Porter surfaced, and the recordings keep the habit alive.